For some, employee training can be seen as a costly nuisance that they could do without. But why should you invest in your workforce and make sure they are trained? Here at Eastern Region Training, we are passionate about the positive effect that training can have on not only the workforce trained, but your business as a whole.
In our opinion, the most important reason for training someone is to ensure that they are competent in their job, produce a high quality of work and are efficient at the same time. So how is this achieved? Training is about providing quality information in a manner that ensures attendees are kept engaged and motivated to learn. If the learners have not taken away enough information that they are able to implement at work, improving their competency and level of work, then the training has not been successful. If your workforce do not meet the competency requirements then the chances are the level of service you provide will fall and henceforth your customer satisfaction, that is why it is imperative to ensure that your workforce are properly trained and providing the level of service you’d expect to receive.
Another important and sometimes lesser thought of reason for staff training is the employees moral. Training your staff not only increases their confidence through increased knowledge and subsequently higher levels of skill to carry out their job, but it also shows that you as the employer are investing in that the member of staff which in turn will increase their level of output. Staff are the centre of any business so why wouldn’t you invest in them to make sure they are properly trained?
An additional reason for training your staff is to set the benchmark. Often when trying to win work, apply for contracts or tenders the difference between you and your competitors can be the benchmark that you’ve set for training. If you are seen as an employer that has a higher level of staff training than your competitor, you will be looked upon more favorably straight away. Not only that, but by setting a bench marking, you are ensuring you adhering to any legal minimum training requirements that may be set out by relevant authorities/enforcement ages, for example the HSE.
There are lots more reasons why training is important. If you are interested in discussing training for your staff, get in contact with us today on 01473 830255.