Conflict Management Online Course

£26.99 (ex VAT)

Places are available

SKU: conflict management Category:


Online courses are easy to do and can be done anywhere, anytime and on any computer, laptop, tablet or smartphone.

How Online Courses Work
  1. The online training course can be booked via our website or email. We ask all delegates to provide their individual email addresses for enrolment purposes. We are unable to enrol multiple delegates with one email address.
  2. Once the booking and payment is received, an online account is created by a member of our team within the hour. Please note that enrolments for online course will take place only in our opening hours (8:30am – 4:30pm Monday to Thursday, 8:30am to 4:00pm on Fridays)
  3. A member of our team will email you to confirm the enrolment and provide instructions on how to access the course. You will also receive a separate, automated email with a link to take you to the course site.
  4. You are then able to complete your training at a time and pace which suits you. Certificates are generated automatically upon successful completion of the course, and you can download this from your profile.
Conflict Management Course Aim

The aim of the Conflict Management online course is to provide delegates with an awareness of managing conflict and the skills necessary in managing conflict so that they can transfer them to a workplace environment.

Who Should Complete This Course?

The online Conflict Management course is designed for anybody that wishes to learn about Conflict Management and gain an awareness of the subject so that they can transfer this knowledge into a workplace.

Course Overview
  • Different Types of Personality
  • Types of Conflict & Causes
  • Communication
  • De-Escalation Techniques
  • Assessing Risk
  • Reducing Risk
  • Help & Support Following an Incident

Duration of our courses depends on the experience of the candidate. For someone who already possesses prior knowledge of this topic, they may complete the course in under 30 minutes. For someone who does not have prior experience, they may take longer to complete the course.

You may also be interested in: Equality & Diversity Online Course or Customer Service Online Course.

Additional information

Course Date

on demand